From 4f1aaf1d8ef0512e97e6f380cff4c79d6b1c058f Mon Sep 17 00:00:00 2001 From: ekidneyrh Date: Feb 27 2023 15:44:42 +0000 Subject: [PATCH 1/2] Changing daily proccess ticket flow graphic Signed-off-by: Emma Kidney --- diff --git a/modules/ROOT/assets/images/daily_process.png b/modules/ROOT/assets/images/daily_process.png new file mode 100644 index 0000000..d5927d8 Binary files /dev/null and b/modules/ROOT/assets/images/daily_process.png differ diff --git a/modules/ROOT/pages/day_to_day_fedora.adoc b/modules/ROOT/pages/day_to_day_fedora.adoc index 4d3815d..96977be 100644 --- a/modules/ROOT/pages/day_to_day_fedora.adoc +++ b/modules/ROOT/pages/day_to_day_fedora.adoc @@ -36,10 +36,10 @@ as much information as you think is needed to process this request. Once created your ticket will follow the following flow: -.Ticket Flow +.Daily Process Ticket Flow [#img-ticket-flow] [caption="Figure 2: "] -image::ticket_flow.jpg[750,750, link="../_images/ticket_flow.jpg"] +image::daily_process.png[750,750, link="../_images/daily_process.png"] A few notes: From 8d951ce2ab2bedea8072f45aeb1d53f42898c7b5 Mon Sep 17 00:00:00 2001 From: ekidneyrh Date: Feb 27 2023 15:44:42 +0000 Subject: [PATCH 2/2] adding svg --- diff --git a/modules/ROOT/assets/images/Daily_Process_Updated.svg b/modules/ROOT/assets/images/Daily_Process_Updated.svg new file mode 100644 index 0000000..cce70db --- /dev/null +++ b/modules/ROOT/assets/images/Daily_Process_Updated.svg @@ -0,0 +1,1319 @@ + + + +image/svg+xml +A NEW CPE ISSUE RESPONSE FLOW 2022 +QUARTERLY REVIEW OF OUTPUT & BACKLOG BY CPE REVIEW TEAM + + + + + + +CPE Review Team to provide guide on where they should spend their time through % for the next monthCPE Review Team to give insight into potential rise in support required in certain areasCPE Review Team review reportsClear goals and alignment regarding support for the next monthRequester informed work is complete-Work assigned-Work on item-ResolvedTeam review/refine backlog on daily sync (am & pm) & request more info from requestor (if required)Moved to top of backlogReview backlog and check if old backlog tickets are still validTicket tagged accordingly. Is ticket a priority?Community member logs a ticket through the relevant trackerDAILY PROCESS + + + + + +YES +Where are we spending the most time?This may or may not need to be communicated +NO +