#9758 Staging: 400 when trying to log in
Closed: Fixed by zlopez. Opened by zlopez.

Describe what you would like us to do:


When I try to log in on staging, I'm getting a 400 - Bad request.

400 - Bad request
User not authenticated at continue

I wanted to reset my password, but the link (Forgot Password?) on login page is redirecting to production (https://accounts.fedoraproject.org/forgot-password/ask) and returning 404.

When do you need this to be done by? (YYYY/MM/DD)


No rush


Odd. I get https://accounts.stg.fedoraproject.org/forgot-password/ask after going to https://accounts.stg.fedoraproject.org

I don't see a redirect. Can you try in a private window?

Also when you do the retries could you record the UTC time so we can look through the logs to see if there is a particular item causing it?

Metadata Update from @mohanboddu:
- Issue priority set to: Waiting on Assignee (was: Needs Review)
- Issue tagged with: low-gain, low-trouble

@zlopez Can you retry this now?

@kevin Sorry for late response, I still have the same issue. I'm trying to login to https://os.stg.fedoraproject.org/, this will redirect me to https://id.stg.fedoraproject.org/login, where I get 400 when I try to log in and when clicking on Forgot password? I'm redirected to https://accounts.fedoraproject.org/forgot-password/ask

I'm doing all this in Private tab in browser.

Here is the date from response header:

date: Wed, 31 Mar 2021 09:30:57 GMT

GMT should be same as UTC

Oops put this in the wrong ticket:

ipsilon01.stg says:
PAM authentication failed for user zlopez: Authentication failure
Can you try resetting your password on https://accounts.stg.fedoraproject.org and retry?

Resetting the password on https://accounts.stg.fedoraproject.org directly worked, so I'm now able to login to https://os.stg.fedoraproject.org/

Thanks @kevin

Metadata Update from @zlopez:
- Issue close_status updated to: Fixed
- Issue status updated to: Closed (was: Open)

Metadata